CONNECT WITH CUSTOMERS 24/7!
Engage your customers where they are at – on mobile chat!
What is a chatbot?
Chatbots allow you to have two-way conversations with customers 24/7 by using automated questions & answers, surveys & support with automated chats. It takes the customer on a conversational path that answers their questions and leads them towards trust & ultimately buying your products & services. It is the best way to get in front of the billions of people using messaging apps like Facebook Messenger. You can use it to get more leads, sell your products & services, offer support and even build relationships with customers.
Will it work in my industry?
If you speak to customers, it will be perfect for your business. A chatbot works in both B2C and B2B business models.
What if customers want to speak to me directly?
Our chatbots allow you to jump into the conversation at any time. It is ideal for closing a sale or offering a customer a special deal.
What is the open rate of chatbot messages?
To give you an idea of the effectiveness of chatbots, let’s compare it with email open rates which is on average around 10%. Chatbots on the other hand have open rates of 60% to 70% (80%+ in some industries)! That means the majority of people that receive your messages see it. Think about it for a second. If your Facebook Messenger app alerts you to a new message, you grab your phone and read it. You get awesome brand exposure and the opportunity to start a conversation with your customers.
How do I promote my chatbot?
There are many ways to get people to use your chatbot. You can use it on your website to offer support. It can form part of your Facebook Ad campaigns. You can even add it on the emails that you send out!